Terms & Conditions

OOLT LLC Website Design & Development Services

Last updated: April 18, 2026  ·  Please read carefully before submitting your intake form.

Contents

  1. Acceptance of Terms
  2. Accuracy of Information
  3. Ownership of Work
  4. Client Responsibilities — Assets & Content
  5. Content Liability & Indemnification
  6. Copyright & Intellectual Property
  7. Regulated & Restricted Content
  8. Social Media
  9. Revisions & Project Scope
  10. Payment & Site Suspension
  11. Content Delays
  12. No Guarantee of Results
  13. Third-Party Services
  14. Domain Names
  15. Privacy Policy Disclaimer
  16. Termination
  17. Limitation of Liability
  18. Governing Law
1
Acceptance of Terms

By checking the agreement checkbox on the Website Project Intake Form and submitting it, you ("the Client") acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety.

These Terms constitute a binding agreement between the Client and the service provider ("the Designer") for website design, development, and related services. No project work will commence until these Terms have been accepted.

2
Accuracy of Information

The Client confirms that all information submitted in the intake form is accurate, complete, and truthful to the best of their knowledge. The Client accepts full responsibility for any errors, omissions, or inaccuracies in the information provided.

The Designer is not responsible for project delays, additional costs, or unsatisfactory outcomes resulting from inaccurate or incomplete information provided by the Client.

The Client is solely responsible for the accuracy of all business information, pricing, service descriptions, contact details, and any other content submitted or requested to be displayed on the website.
3
Ownership of Work

Source Code: All custom source code, scripts, and technical implementations created by the Designer remain the intellectual property of the Designer unless a full buyout is explicitly agreed upon in writing and paid in full.

Design: All visual designs, layouts, graphics, UI elements, and creative concepts produced by the Designer remain the property of the Designer. The Client is granted a non-exclusive license to use the completed website for their business purposes while their account is in good standing.

Client-Provided Assets: Any content, images, logos, videos, or written materials supplied by the Client remain the property of the Client.

Upon full payment of all outstanding balances, the Client receives a license to use the website as delivered. Full transfer of source code ownership requires a separate written agreement and additional fee.
4
Client Responsibilities — Assets & Content

The Client is solely responsible for providing all of the following in a timely manner:

  • All multimedia, including photos, videos, and audio files
  • All digital assets, including logos and brand files
  • All creative assets and visual content
  • All written content, copy, and text for each page
  • All social media account details and credentials where integration is requested
  • Any other materials required for the completion of the project

The Designer is not responsible for sourcing, creating, or obtaining any of the above unless explicitly agreed upon and included in a separate written scope of work.

5
Content Liability & Indemnification

The Client accepts full legal responsibility for all content provided for display on their website, including but not limited to text, images, videos, logos, pricing, claims, and business representations.

The Client agrees to indemnify, defend, and hold harmless the Designer from and against any and all claims, damages, losses, costs, and legal fees arising from:

  • Content provided by the Client that infringes on third-party copyrights, trademarks, or intellectual property rights
  • False, misleading, or inaccurate business claims or representations
  • Content that is defamatory, discriminatory, harassing, or unlawful
  • Violations of applicable advertising, consumer protection, or industry regulations
  • Any content the Client instructed the Designer to publish
If the Designer receives a legal claim related to content provided by the Client, all associated legal costs, damages, and settlements are the sole responsibility of the Client.
6
Copyright & Intellectual Property

The Client warrants that they own or have obtained proper legal rights to use all materials submitted, including images, logos, written content, fonts, music, and any other assets.

The Client confirms that their business name, logo, branding, and all submitted materials do not infringe upon any existing trademark, copyright, or intellectual property held by a third party.

The Designer reserves the right to remove any content from the website immediately and without notice if a valid copyright or trademark claim is received. The Client will be solely responsible for any resulting claims, fines, or legal costs.

7
Regulated & Restricted Content

The Designer reserves the right to decline or discontinue any project involving content that is unlawful, adult in nature, related to gambling, firearms, controlled substances, or any other regulated industry without refund of any fees paid.

Clients operating in regulated industries including but not limited to healthcare, finance, legal, or insurance are solely responsible for ensuring their website content complies with all applicable laws and regulations, including HIPAA, FTC guidelines, and state-specific requirements. The Designer does not provide legal or compliance advice.

8
Social Media

The Designer is not responsible for any content published, shared, or displayed on the Client's social media accounts, regardless of whether those accounts are linked to or embedded within the website.

The Client is solely responsible for all activity on their social media platforms and any consequences arising from social media content, including reputational damage, legal claims, or platform violations.

9
Revisions & Project Scope

The project scope is defined by the information provided in the intake form and any subsequent written agreement. Changes requested outside the agreed scope will be subject to additional charges.

Each project includes a reasonable number of revision rounds as agreed. Revisions requested after the Client's final approval of a design will be treated as new work and billed accordingly.

Once the Client provides written or electronic approval of a design or page, that element is considered complete. Changes after approval are not covered under the original project fee.

10
Payment & Site Suspension

Services are offered on a monthly or annual billing cycle as agreed at the time of engagement. All fees are due on the agreed billing date regardless of the payment plan selected.

Monthly plans: If payment is not received within 7 days of the due date, the Designer reserves the right to suspend the website until the outstanding balance is settled. If payment remains outstanding for 30 or more days, the Designer reserves the right to permanently take the website offline.

Annual plans: Payment is due in full at the start of each annual term. If an annual payment is not received by the due date, the Designer reserves the right to suspend the website immediately until payment is made.

No Refund Policy: All payments made — whether monthly or annual — are non-refundable under any circumstances. This includes partial months, unused portions of an annual term, early cancellations, and project terminations initiated by either party. By submitting this form and engaging the Designer's services, the Client acknowledges and accepts this no-refund policy in full.

The Designer is not liable for any business losses, lost revenue, reputational damage, or any other consequences resulting from a suspended or offline website due to non-payment.

11
Content Delays

The agreed project timeline is contingent on the Client providing all required content, assets, and approvals in a timely manner. If the Client fails to provide necessary materials within 14 days of a written request, the project timeline will be adjusted accordingly and the Designer will not be held responsible for delays.

If a project is stalled for 30 or more days due to the Client failing to provide content or approvals, the Designer reserves the right to invoice for work completed to date.

12
No Guarantee of Results

The Designer makes no guarantee of specific business outcomes resulting from the website, including but not limited to search engine rankings, website traffic, leads generated, sales conversions, or revenue increases.

SEO improvements, where offered, are best-effort implementations and are subject to factors outside the Designer's control including search engine algorithm changes.

13
Third-Party Services

The website may be hosted on third-party platforms such as Vercel, Netlify, or similar services. The Designer is not responsible for outages, data loss, performance issues, or service changes caused by third-party hosting providers.

Any third-party integrations such as booking systems, payment processors, or CRM tools are subject to the terms and conditions of those respective services. The Designer is not liable for the availability, security, or performance of third-party tools.

13b
Domain Names

Client-Provided Domain: The Client is responsible for purchasing, maintaining, and renewing their own domain name. The Client must provide domain access or transfer details to the Designer before the project begins. Any delays caused by the Client failing to provide a domain in a timely manner will affect the project timeline and the Designer shall not be held liable for such delays.

Designer-Purchased Domain: If the Designer purchases a domain name on the Client's behalf, the full cost will be billed back to the Client. The domain will be registered in the Designer's name until the Client reimburses the purchase cost in full. Domain ownership will only be transferred to the Client upon full payment of all outstanding balances.

Domain Renewals: If the Designer holds the domain registration, the Client is responsible for reimbursing annual renewal fees. Failure to reimburse renewal fees may result in the domain expiring. The Designer is not liable for any loss of the domain name resulting from the Client's failure to pay renewal fees.

Right to Sell Domain at Cancellation: If the Designer purchased the domain name on the Client's behalf and the Client has not reimbursed the full purchase cost at the time of cancellation, the Designer reserves the right to retain the domain name and sell it to a third party without notice. The Client waives any claim to the domain upon cancellation if outstanding domain costs remain unpaid. The Designer is not liable for any business losses resulting from the sale or loss of the domain.

Domain Transfer at Cancellation (Designer-Purchased Domains Only): This clause applies only in cases where the Designer purchased the domain on the Client's behalf. If the Client wishes to take ownership of that domain at cancellation, all outstanding domain costs must be settled in full at the time of signing the cancellation agreement. Upon full payment, the Designer will initiate the transfer within 7 business days. Clients who purchased and registered their own domain are not affected by this clause and retain full ownership of their domain regardless of cancellation.

14
Privacy Policy Disclaimer

The Designer is not a legal professional and does not provide legal advice. Any privacy policy content displayed on the Client's website is the sole responsibility of the Client.

The Client is responsible for ensuring their privacy policy is legally compliant with applicable laws including GDPR, CCPA, or any other relevant privacy regulations. The Designer assumes no liability for the legal adequacy of any privacy policy content.

15
Termination

Either party may terminate the agreement with 30 days written notice. Upon termination:

  • All outstanding invoices become immediately due and payable immediately
  • All payments already made are non-refundable, including any unused portion of a monthly or annual term
  • The Designer will provide the Client with all completed deliverables paid for to date
  • The website will remain live for 30 days following the termination notice, after which it will be taken offline
  • The Designer retains ownership of all source code unless a full buyout has been paid in writing
16
Limitation of Liability

To the maximum extent permitted by applicable law, the Designer's total liability to the Client for any claim arising from these Terms or the services provided shall not exceed the total amount paid by the Client in the three months preceding the claim.

The Designer shall not be liable for any indirect, incidental, consequential, or punitive damages, including lost profits, loss of business, or reputational damage, even if advised of the possibility of such damages.

17
Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the state in which the Designer operates, without regard to its conflict of law provisions.

Any disputes arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to binding arbitration or the jurisdiction of the applicable courts.

18
Contact Information

Questions about these Terms may be directed to OOLT LLC by email at devin@ooltllc.com.

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